Deposit Policy
Late cancellations and no-shows really impact our business, our Stylists/therapist and other clients who are trying to get in to see our Stylists/therapist but need to wait for an available time. We have therefore made the difficult decision to start taking deposits for online bookings and larger services such as color services, straightening services and large foil/balayage appointments and skin treatments/facials. A 50% deposit will be required in these instances, based on your booked services. Service charges may differ once you are in the salon and complete your detailed consultation and quotation.
Deposits can be made via internet transfer, or via EFTPOS/cash or after pay in store payments. The deposit will come off the cost of your invoice on the day of your service. However, if you do not turn up for your appointment, or cancel within 24 hours, your deposit will be used to cover costs in lieu of rendered services. This is at the discretion of the Salon Manager.