• Monday

    9am - 6pm

  • Tuesday

    9am - 6pm

  • Wednesday

    9am - 6pm

  • Thursday

    9am - 7pm

  • Friday

    9am - 7pm

  • Saturday

    9am - 6pm

  • Sunday

    9am - 6pm

HairMakeOver

Contact Us

Have a burning question about the latest beauty trends or just need some advice? We’re all ears! 

You can also reach out to us via chat through our contact form below. We will respond to your inquiries promptly. 

 

At Hair Makeover Limited, we are dedicated to helping you look and feel your best. Contact us today and let us bring out your inner beauty. 

 

Thank you for considering us, and we look forward to serving you soon! 

 

Your Beauty, Our Passion. 

Because you’re worth it. 

Call us at 09 266 5293 or Book via the Contact Form below.

    Contact info

    Hey there! Thank you for considering Hairmakeover Limited for all your hair and beauty needs. We absolutely cherish your inquiries and feedback because, well, you’re the star of our show! 

    Whether you’ve got questions, want to book an appointment, or just want to chat about the latest beauty trends, we’ve got you covered. 

    You can reach out to us using the contact information provided below, or if you’re in the mood for a little adventure, come visit us at one of our conveniently located branches: 

    hairmakeovernz01@gmail.com Phone 09 266 5293

    Hair Makeover Ltd.

    At Hair Makeover  Limited, we are dedicated to helping you look and feel your best. Contact us today and let us bring out your inner beauty. 

    Info

    • Monday

      9am - 6pm

    • Tuesday

      9am - 6pm

    • Wednesday

      9am - 6pm

    • Thursday

      9am - 7pm

    • Friday

      9am - 7pm

    • Saturday

      9am - 6pm

    • Sunday

      9am - 6pm

    Contact

    hairmakeovernz01@gmail.com

    09 266 5293

    CANCELLATION POLICY 

    We understand things happen that take priority and mean you can’t make your hair appointment. We would appreciate it if you could provide us with at least 24 hours’ notice if you need to cancel. This gives our Stylists/therapist time to find another client that may have been waiting for a cancellation to see their favorite Stylist/therapist Where we hold your mobile number or email address, we will endeavor to send out a reminder text or email 24hours prior to your appointment, and we will request confirmation that you can still attend. If you don’t receive this confirmation communication, please let us know so we can check your settings in the booking system. In the case of repeated late cancellations (within 24 hours of the appointment) and no-shows. We will ask that you pay a 50% deposit prior to any subsequent appointments. 

    DEPOSIT POLICY 

    Late cancellations and no-shows really impact our business, our Stylists/therapist and other clients who are trying to get in to see our Stylists/therapist but need to wait for an available time. We have therefore made the difficult decision to start taking deposits for online bookings and larger services such as color services, straightening services and large foil/balayage appointments and skin treatments/facials. A 50% deposit will be required in these instances, based on your booked services. Service charges may differ once you are in the salon and complete your detailed consultation and quotation. Deposits can be made via internet transfer, or via EFTPOS/cash or after pay in store payments. The deposit will come off the cost of your invoice on the day of your service. However, if you do not turn up for your appointment, or cancel within 24 hours, your deposit will be used to cover costs in lieu of rendered services. This is at the discretion of the Salon Manager. 

    RE-DO POLICY 

    Our Stylists/therapist have been trained in consultation and will ensure they have a thorough consultation with any new clients or with existing clients that are looking for a big change. Through this consultation, it helps to show our Stylists/therapist a desired result photo or skin concerns. Our Stylists/therapist will try to use describing words to ensure you are both aligned in the type of result you want. However, we do understand that sometimes we get it wrong and you don’t leave the salon with the exact result you were wanting. In cases where we genuinely have not provided the end-result you were looking for, and you have advised us 

    within 1 week of your service, we will arrange to re-do the service for you free of charge. Where you have changed your mind and want something different, a cost will be incurred and this will be agreed between you and your Stylist/therapist during the consultation process. 

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